HIPAA Compliance & Data Security
At Lakestone Community Care Agency, safeguarding your personal and medical information is our highest priority. We employ state-of-the-art, HIPAA-compliant systems to ensure your data remains strictly confidential and secure.
What is HIPAA
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. As a Medicaid Certified Provider, we strictly adhere to both the HIPAA Privacy Rule and the HIPAA Security Rule.
A Culture of Confidentiality
Technology is only half the equation. Every member of the Lakestone Community Care Agency — from caregivers to administrative staff—undergoes rigorous, mandatory HIPAA training upon hire and receives regular annual refresher courses. We enforce strict privacy policies regarding physical documents, verbal communications, and mobile device usage
Mandatory annual HIPAA certification for all staff
Strict policies on mobile device and social media usage
Secure disposal and shredding of physical documents
Your Privacy Rights Under HIPAA
1. Right to Access
You have the right to inspect and obtain a copy of your health information that we maintain in our designated record set.
2. Right to Amend
If you believe your health information is incorrect or incomplete, you may request that we amend the records.
3. Right to an Accounting of Disclosures
You have the right to request a list of certain disclosures we have made of your health information.
4. Right to Request Restrictions
You may request restrictions on how your health information is used or disclosed for treatment, payment, or health care operations.
5. Right to Confidential Communications
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.
6. Contact Us
If you have any questions about our privacy practices, our HIPAA compliance systems, or if you wish to exercise your privacy rights, please contact us
Lakestone Community Care Agency, LLC
3900 W Brown Deer Rd Suite A PMB229 Milwaukee WI 53209